Shaikh Zeeshan Start A Project

COFE Cloud

One design system that gave FiLLi, Barn’s and Tim Hortons an app that feels like their own.

Industry
  • Food & Beverage01
  • SaaS02
  • Coffee Technology03
Project Type
  • Mobile App01
  • White-Label Platform02
  • Design System03
Services
  • Product Design01
  • UI/UX02
  • Design System03
Overview

One Platform, Every Brand

COFE Cloud enables F&B brands to launch their own branded digital experiences on top of a shared technology platform.

For FiLLi Cafe, I helped create a flexible white-label experience that supported ordering, payments, loyalty, subscriptions, and customer engagement without rebuilding the product from scratch.

The Problem

The Challenge

FiLLi needed an experience that felt completely on-brand while still working within COFE Cloud’s shared product infrastructure.

The challenge was making the system flexible enough to support different branding, content, and customer journeys while keeping the core UX consistent.

Had to flex
  • Branding
  • Content
  • Customer journeys
Had to stay
  • Core UX
  • Shared infrastructure
  • On-brand feel
What I Delivered

How I Helped

I designed reusable components, shared interaction patterns, and a scalable design system that allowed COFE Cloud to adapt to FiLLi’s visual identity while keeping the product easy to maintain and expand.

This made it easier for FiLLi to launch branded experiences faster, support new customer journeys, and maintain consistency across markets.

  • Reusable components
  • Shared interaction patterns
  • A scalable design system
  • Themes for each brand’s identity
  • Faster branded launches
  • Consistency across markets
Tools Figma React Webflow Miro
The Value

What The System Delivered

One set of components, themed for each brand and shipped as real apps that customers rate highly and use every day.

600+

Screens and states designed across FiLLi, Barn’s and Tim Hortons

FiLLi 382Barn’s 195Tim Hortons 27
8

Brands designed on one shared set of components

4 themes

One component set, themed for FiLLi, Barn’s, Barn’s X and Tim Hortons

Screen counts taken from the project’s Figma files.

How It Connects

One System, Every App

Every app starts from the same design system. Theme tokens, core components and shared flows feed each brand’s app, so one journey ships to every brand at once, each in its own look. Watch the three apps move through the same flow together.

COFE Cloud Design SystemOne shared core for every brand
Theme tokensColour, type, radius, imagery
Core componentsButtons, cards, tiers, pickers
Shared flowsOnboarding, quiz, ordering, rewards

Same step, same moment, three brands. Real screens from each app’s design file.

Inside The System

One Core, Many Brands

The system has three layers. The first two are shared by every brand. The third is where a brand becomes itself, so a new brand means new tokens, not a rebuild.

01Shared by every brand

Shared flows

Every journey is designed once, with all its steps and states, then reused by every brand: from the first open to the reward at the end.

01Onboarding 02Taste quiz 03Menu 04Checkout 05Tracking 06Rewards 07Wallet 08Gift cards
02Shared by every brand

Core components

Buttons, cards, size pickers, quick actions, reward tiers, quiz options and order states. Built once with every state, then reused across all the apps.

03Set per brand

Theme tokens

Colour, type, radius and imagery are named tokens. Each brand fills in its own values, and every component picks them up.

FiLLi#FC5007#F4E7D8#3F2016
Barn’s#00784B#EDEAE3#032E1E
Barn’s X#AD976E#F3EDE4#2D2926
Tim Hortons#D02030#F6ECDC#862633
Size pickerFiLLi and Barn’s
FiLLiFiLLi size picker with Small selected
Barn’sBarn’s size picker with Large selected
Quick actionsFiLLi and Barn’s
FiLLiFiLLi quick actions: in-store, delivery, curbside, subscribe and gift card
Barn’sBarn’s quick actions: pickup, subscription and gift card
Brand 01 / 03 · UAE · 9 countries
FiLLi Cafe

A Chai Brand’s Warmth, In An App

FiLLi started as a single café in the UAE in 2004 and now runs in nine countries. Its app had to feel as warm and playful as the cafés, while running on the same product as every other brand on COFE Cloud.

FiLLi Orange tier rewards screen on a phone held in two hands
FiLLi · Orange tier
Three FiLLi gift cards, Happy Islamic New Year, Thank You and Chill with FiLLi, with an orange ribbon
FiLLi · Gift cards
Screens and states across iOS and Android
382
Green, Orange and Zafran rewards
3 tiers
On the UAE App Store, from 2K ratings
4.8
What we designed Taste-quiz onboarding Pickup, delivery and curbside Club FiLLi tea subscriptions Green → Orange → Zafran rewards Gift cards for every occasion Birthday and receipt emails Wallet and top-ups
Brand 02 / 03 · First-run experience
Tim Hortons

A Reward Before The First Sip

For Tim Hortons we designed the whole first-run journey on the shared flows: three illustrated onboarding stories, phone sign-up with OTP, and a coffee-taste quiz that pays out 500 Beans, so every new customer starts with a reward.

Tim Hortons quiz question about coffee strength on a phone held outdoors
Tim Hortons · Quiz question
Tim Hortons 500 Beans reward screen on a phone resting on folded maroon paper
Tim Hortons · 500 Beans
Screens and states
27
Welcome reward for finishing the quiz
500 Beans
To order: pickup, curbside and delivery
3 ways
Brand 03 / 03 · Saudi Arabia · Since 1992
Barn’s and Barn’s X

Two Brands, One System

Barn’s grew from 130 branches in 2018 to more than 650 by the end of 2023, and COFE Cloud launched with Barn’s. When Barn’s introduced Barn’s X, its specialty coffee line, the same components were re-themed in espresso and gold instead of being rebuilt.

Barn’s rewards: how it works, with Grey, Green and Gold tiers
Barn’s home with pickup, subscription, gift card and rewards progress
Barn’s live pickup tracking, ready within 15 minutes
Screens and states across Barn’s and Barn’s X
195
Food & Drink, Saudi App Store, 908 ratings
#40
Barn’s X goes live, built on the same components
Jan 2024
Live order tracking

Five animated states, built in Lottie, so customers always know where their coffee is.

Order placed
Preparing
Out for delivery
Delayed
Delivered
What we designed Ordering and live tracking Wallet and Barns credits Grey → Green → Gold rewards Subscriptions and bundles Gift card store Curbside car profiles Scan-to-pay QR Barn’s X specialty theme
Brand 03 · Specialty line · Live since January 2024
Barn’s X

Specialty Coffee, Same Parts

Barn’s X went live in January 2024. Its espresso-and-gold app reuses the Barn’s screens and components with a new theme: Bronze, Silver and Gold tiers, a darker splash and wallet, and gold accents everywhere else.

Barn’s X app home screen on a phone held in a café booth
Barn’s X · Home
Bronze, Silver and GoldThe Barn’s tier card, re-themed in espresso and gold
Barn’s X Bronze tier cardBarn’s X Silver tier cardBarn’s X Gold tier card
Also On The System

More Brands, Same Core

Once the system existed, each new brand started from working flows instead of a blank file.

PRET PRET · Kuwait

The same home, quick actions, rewards and location picker, themed in PRET’s burgundy. Another brand that started from working flows on the shared system.

PRET home with a featured cappuccino, quick actions and rewards PRET home with a first-order offer and 1500 of 2000 reward beans PRET location picker on a map of Kuwait City
The Final Apps

Every Brand, One System

The finished apps side by side: thirty-five of the 600+ screens designed for FiLLi, Tim Hortons, Barn’s, Barn’s X and PRET, all running on the same shared components.

Outcome

What It Made Easier

For the brand running the app, and for every customer ordering through it.

For FiLLi:

  • Faster digital rollout
  • Easier feature expansion
  • Consistent brand experience
  • One platform for ordering, loyalty, payments, and subscriptions

For customers:

  • Easier ordering
  • Direct payments
  • Loyalty and rewards
  • Drink subscriptions
  • Pay-at-table experiences
Results

Built For Real Scale

The design system had to hold up at COFE Cloud’s size: hundreds of enterprise clients, thousands of outlets and millions of people ordering through the apps.

Headline result

4.1M+

App downloads across COFE Cloud

Millions of people ordering through apps built on one shared set of components, across more than 3,000 outlets.

Each dot is 100,000 downloads

$178M

Company valuation

1,000+

Enterprise clients

3,000+

Outlets served

UAE App Store

4.8

FiLLi’s rating, from 2K ratings

Saudi App Store

#40

Barn’s in Food & Drink, from 908 ratings

Downloads, outlets, clients and valuation are COFE company figures. FiLLi’s rating and Barn’s rank are from the UAE and Saudi App Stores.

Client Review

In The Client’s Words

What it was like to build the system together, from the team that rolled it out.

Despite tight timelines, they consistently delivered high-quality designs without compromising creativity or detail.
Shahood SiddiquiCTO, COFE App · Aug 16, 2024
More Case Studies

Explore More Work

Eight projects, each told from the first sketch to launch. Pick the one closest to what you’re building.

View All Work
5.0Top Rated Plus on Upwork

Let's Start Your Project Today.

Send one message. Get a clear plan, a fixed price and first designs within 24 hours.

Start A Project
Socialix project preview
SocialixUI/UX · SaaS
SPARK PAY project preview
SPARK PAYApp Design
COFE Cloud project preview
COFE CloudApp Design
voxalyze project preview
voxalyzeWebsite Design
MyMood AI project preview
MyMood AIAI · App Design
Shaikh Zeeshan · Projects
Your project
is next.
300+ projects First screens in 24h